Terms of service

Last updated: [09/09/2025]

Welcome to RAULA. These Terms of Service (“Terms”) govern your use of our website www.raula.in and all purchases made through it. By visiting our site and/or purchasing from us, you agree to these Terms. Please read them carefully.

1. General Conditions

  • RAULA reserves the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, copy, sell, or exploit any part of the service, products, or content without written permission from us.

  • We may update or change these Terms at any time by posting updates on this page.

2. Products & Availability

  • All products are offered in limited drops. We cannot guarantee continuous availability.

  • We reserve the right to discontinue any product at any time.

  • Product images are for display purposes; slight variations in color, fit, or detail may occur.

3. Pricing & Payments

  • All prices listed on www.raula.in are in Indian Rupees (INR).

  • We reserve the right to change prices at any time without notice.

  • Payments are securely processed through our trusted partners (e.g., Razorpay, Shopify Payments).

  • By placing an order, you confirm that you are authorized to use the selected payment method.

4. Shipping & Delivery

  • We ship orders using trusted courier partners.

  • Delivery times may vary depending on your location and courier availability.

  • RAULA is not responsible for delays caused by courier services, natural events, or incorrect shipping information provided by the customer.

5. Returns & Exchanges

  • Returns and exchanges are governed by our Return & Refund Policy.

  • Please review the policy before making a purchase.

6. Intellectual Property

  • All designs, logos, images, and content on www.raula.in are the intellectual property of RAULA.

  • You may not use or reproduce them without prior written consent.

7. Limitation of Liability

  • RAULA is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our maximum liability is limited to the value of your purchase.

8. Governing Law

These Terms are governed by and interpreted under the laws of India. Any disputes will be subject to the jurisdiction of courts in [Amritsar, Chandigarh].

9. Contact Information

For any questions regarding these Terms, please contact us at:
📧 support@raula.in
🌐 www.raula.in